Shipping & Returns
Delivery Time Frame
Where will my order be shipped from?
Orders are shipped from Sydney, Melbourne and Brisbane, so your order is never far away.
How soon will my order be shipped?
Orders received by 12:00pm on business days are despatched the same day or next business day when ordered after 12:00pm.
How soon will my order arrive?
| Sydney, NSW | 1-3 Days |
| Melbourne, VIC | 1-3 Days |
| Brisbane, QLD | 1-3 Days |
| Canberra, ACT | 1-3 Days |
| Adelaide, SA | 2-3 Days |
| Hobart, TAS | 2-5 Days |
| Regional including Perth WA, Darwin NT | 2-10 Days |
| Auckland, New Zealand | 3-12 Days |
Do you deliver to business and residential addresses?
Yes, we deliver to business and residential addresses across Australia and New Zealand. We are unable to deliver to PO Boxes or Parcel Lockers.
What does delivery cost?
Estimate your delivery cost prior to checkout simply by adding to cart and entering your postcode.
Delivery costs include delivery to one ground floor or loading dock location. Extra charges may apply if delivery to a specific level is required.
Warranty
The majority of products listed include a 2 year guarantee subject to normal operating conditions & proper use. Contact us on 1800 808 880 for further information.
Refund Policy
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or does not do what it is supposed to do.
